Privacy Policy
Last updated: January 2026 

Unleashed Solutions Limited (“Unleashed”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. 

This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you: 

• Visit our website 

• Use our services or software platform 

• Contact us 

• Subscribe to marketing communications 

• Apply for a role with us 

• Interact with us in a business capacity 

It also explains your rights under UK data protection law. 

 

1. Who We Are 

Unleashed Solutions Limited 
Company number: 07849760 
Registered office: 5–9 Eden Street, Kingston Upon Thames, Surrey, KT1 1BQ 
Postal address: Unit 1, The Old Print Works, Fish Ponds Road, Wokingham, Berkshire, RG41 2QX 
Email: info@teamunleashed.co.uk 

We are registered with the Information Commissioner’s Office (ICO) and comply with: 

• UK General Data Protection Regulation (UK GDPR) 

• Data Protection Act 2018 

• Privacy and Electronic Communications Regulations (PECR) 

Our Role 

We act as: 

Data Controller 

When we determine the purposes and means of processing personal data (for example billing, marketing, recruitment and website administration). 

Data Processor 

When we process personal data on behalf of our clients through our software platform. 

Where we act as a processor, we only process personal data in accordance with our client’s documented instructions and under a Data Processing Agreement. 

 

2. The Personal Data We Collect 

We collect personal data that is relevant and limited to what is necessary. 

Identity Data 

Name, title, date of birth, username or similar identifier. 

Contact Data 

Business address, billing address, email address, telephone number. 

Financial Data 

Bank account details and payment card details (processed securely by authorised third-party payment providers). 

Transaction Data 

Details of services purchased and payments made. 

Technical Data 

IP address, browser type and version, device information, time zone setting, operating system and platform. 

Usage Data 

Information about how you use our website, services and platform. 

Marketing and Communications Data 

Your marketing preferences and communication choices. 

Recruitment Data 

CV, employment history, qualifications, right-to-work documentation, interview notes and references. 

 

Special Category Data 

We do not intentionally collect special category data (such as health data, ethnicity, religious beliefs or biometric data) unless: 

• You provide it voluntarily, or 

• It is necessary for recruitment or legal compliance purposes 

Where processed, this data is handled in accordance with Article 9 UK GDPR and with additional safeguards. 

We do not routinely collect criminal convictions data unless required for a specific regulated role. 

 

3. How We Collect Your Data 

We collect personal data in the following ways: 

Direct Interactions 

When you: 

• Purchase or use our services 

• Contact us by email, phone or online form 

• Subscribe to marketing 

• Apply for a role 

• Request information 

• Enter into a contract with us 

Automated Technologies 

When you visit our website, we may automatically collect Technical and Usage Data through cookies and similar technologies. 

See Section 9 (Cookies). 

Third Parties and Public Sources 

We may receive personal data from: 

• Payment service providers 

• Analytics providers (e.g. Google Analytics) 

• IT and hosting providers 

• Credit reference agencies 

• Public registers such as Companies House 

• Clients (where we act as processor) 

 

4. Lawful Bases for Processing 

Under UK GDPR, we process personal data on the following lawful bases: 

Performance of a Contract 

To provide services, manage accounts or consider job applications. 

Legitimate Interests 

To operate and improve our business, maintain security, prevent fraud, and develop services — provided those interests are not overridden by your rights. 

Legal Obligation 

To comply with tax, accounting, employment and regulatory requirements. 

Consent 

Where required, including for certain marketing communications and non-essential cookies. 

You may withdraw consent at any time. 

 

5. How We Use Your Personal Data 

We use personal data to: 

• Provide and manage our services 

• Deliver our software platform 

• Process payments and issue invoices 

• Manage contracts and client relationships 

• Respond to enquiries 

• Administer recruitment processes 

• Improve our website and user experience 

• Monitor and maintain platform security 

• Prevent fraud or misuse 

• Comply with legal and regulatory obligations 

• Send marketing communications where permitted 

We do not sell personal data. 

We do not carry out automated decision-making that produces legal or similarly significant effects. 

 

6. Marketing Communications 

We may send marketing communications where: 

• You have purchased services from us (soft opt-in under PECR), 

• You have requested information from us, or 

• You have explicitly opted in. 

You can opt out at any time by: 

• Clicking “unsubscribe” in any marketing email, or 

• Contacting us at info@teamunleashed.co.uk 

We do not share personal data with third parties for their own direct marketing purposes. 

 

7. Sharing Your Personal Data 

We may share personal data with trusted third parties where necessary, including: 

• IT and cloud hosting providers 

• Payment processors 

• CRM and business software providers 

• Professional advisers (accountants, auditors, lawyers) 

• HM Revenue & Customs and regulatory authorities 

• Prospective purchasers or investors in the event of a business sale or restructuring 

All third parties are contractually required to: 

• Process personal data lawfully 

• Maintain confidentiality 

• Implement appropriate security measures 

 

8. International Data Transfers 

Some service providers may process data outside the UK. 

Where this occurs, we ensure appropriate safeguards are in place, such as: 

• UK International Data Transfer Agreement (IDTA) 

• UK Addendum to EU Standard Contractual Clauses 

• Transfers to countries subject to UK adequacy regulations 

• Transfers under the UK–US Data Bridge (where applicable) 

You may contact us for further information about safeguards. 

 

9. Cookies and Tracking Technologies 

We use cookies in compliance with PECR. 

We use: 

• Strictly necessary cookies – required for website functionality 

• Analytics cookies – to understand website performance 

• Marketing cookies – to measure advertising effectiveness 

• Third-party embedded content cookies – such as LinkedIn or YouTube 

Non-essential cookies are only set with your consent via our cookie banner. 

You can: 

• Accept or reject non-essential cookies 

• Withdraw consent at any time via our cookie settings tool 

For more detail, please see our separate Cookie Policy (if applicable). 

 

10. Data Security 

We implement appropriate technical and organisational measures to protect personal data, including: 

• Secure cloud hosting 

• Access controls and authentication procedures 

• Encryption where appropriate 

• Role-based access permissions 

• Confidentiality obligations 

• Incident response procedures 

If a personal data breach occurs, we will notify affected individuals and the ICO where legally required. 

 

11. Data Retention 

We retain personal data only for as long as necessary for the purposes it was collected. 

Typical retention periods include: 

• Customer and financial records: 6 years after the end of the relationship 

• Recruitment records: up to 12 months 

• Marketing data: until you withdraw consent or object 

• Website analytics data: typically 14–26 months (depending on configuration) 

We may anonymise data for statistical or business analysis purposes. 

 

12. Your Legal Rights 

Under UK data protection law, you have the right to: 

• Request access to your personal data 

• Request correction of inaccurate data 

• Request erasure (in certain circumstances) 

• Request restriction of processing 

• Object to processing based on legitimate interests 

• Request data portability 

• Withdraw consent 

• Lodge a complaint with the ICO 

ICO website: https://www.ico.org.uk 

To exercise your rights, contact: 
info@teamunleashed.co.uk 

We aim to respond within one month. We may request proof of identity before fulfilling a request. 

 

13. Children’s Data 

Our services and website are not directed at children under 16. 
We do not knowingly collect personal data from children. 

 

14. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect legal, regulatory or operational changes. 

The latest version will always be published on our website with the updated revision date.